What happens after the sprint ends?
After your sprint, your AI assistant goes live and runs on the Evari platform. Your relationship with Evari shifts from a project engagement to an ongoing platform subscription.
The Evari platform
Your assistant is hosted on the Evari platform — a managed AI operations environment that handles uptime, security, model access, and performance monitoring. You do not need to manage any infrastructure.
Platform subscription
Once the sprint is complete, you move onto a monthly platform subscription. The tier depends on your transaction volume:
- Small — up to 100 daily transactions
- Growth — up to 500 daily transactions
- Scale — 1,000+ daily transactions
See the pricing page for current subscription costs. You can also save 20% by paying 12 months upfront.
Ongoing support
Your platform subscription includes an account manager and standard support. If something is not behaving as expected, contact us and we will investigate.
What about the 30-day post-launch support?
The 30-day post-launch support period is included in the sprint. This covers issues that arise directly from the sprint delivery — unexpected behaviour, edge cases that were not caught in testing, integration problems. It is separate from and in addition to your ongoing platform support.
Adding more assistants
Once you are seeing ROI from your first sprint, many customers book a second sprint to automate a second workflow. Each sprint is scoped independently. There is no requirement to do another sprint — you can stay on a single assistant as long as you like.